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Policies

Accessibility
Allergen Information
Bookings and Cancellations Policy
Carers Policy
Complaints and Disputes Policy
Cookie Policy
Equality, Diversity and Inclusion Policy Statement
Health Commitment Statement
Member Personal Training Services Terms and Conditions
Our Gym Guidelines for Young Members
Photography and Filming Policy
Privacy Policy
Safeguarding Policy Statement
Swimming Admissions Policy

Etiquette & Protocol

Behaviour Policy
Gym Commitment Statement
Gym Etiquette
Sauna and Steam Room Etiquette
Suitable Swimwear, Equipment and Pool Hygiene
Swimming Pool Etiquette
Workout Studio Etiquette

Terms & Conditions

£50 Love2Shop Voucher Customer Feedback Survey Terms and Conditions
7 Day Trial
Big Open Weekend 2025 - 25% off Birthday Parties Offer
Big Open Weekend 2025 - Free water/hot drink & £1 Polar Krush​ Offer
Big Open Weekend 2025 - Pay nothing till November Membership Offer
Big Open Weekend 2025 - Join for £1 & Pay nothing till 1st November Lessons Offer
CaféM Loyalty Card Terms & Conditions
Refer a Friend
Terms and Conditions of Memberships

Corporate Responsibility

Environment & Climate Change Policy